We use the subscription model as a means to connect with our customers and deliver a valuable service to them.” As Ogishama, CEO of TeamSpirit explains, “What we're trying to do is to create software that provides value for our customers.
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When there was a calculation error, a huge amount of manual work was needed to correct it.Įventually, TeamSpirit didn’t want to waste development resources on its homegrown system any longer. Because TeamSpirit is a subscription business, monthly processing is necessary and dealing with daily calculations is complicated. TeamSpirit’s own homegrown app worked with data in Salesforce, but made accounting a complete hassle. However, from a medium- to long-term perspective, in-house development is usually not the right choice.” According to Koji Ogishima, CEO of TeamSpirit, “Japanese companies tend to create their own platforms as an extension of their own product development. To run its subscription business, TeamSpirit had originally built a homegrown app. It’s also a Salesforce AppExchange Premier Partner. The solution integrates all the systems that employees use every day - such as attendance and expense management, time tracking, online approval workflow, and visualized work styles - into one. TeamSpirit, founded in 1996, has provided a platform for workstyle reform, named TeamSpirit, since April 2012.
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